Overall Role Description (KRA):

The License Management Analyst delivers digital certificates (keys) to grant the right to customers or partners to use Dassault Systmes (DS) licensed software solutions.

In this context, the License Management Analyst is responsible to process various license key requests for internal and external customers (for purposes such as: sales demo, Education Program Partnership, customer evaluation, customer production, …) according to DS policies and guidelines.

Responsibilities:

• Understand software solutions packaging (by industry or by product), releases, versions, as well as DS licensing specificities
• Analyze license keys requests according to rules applicable to the intended usage; including quality, completeness, required operating system configuration and appropriate documentation
• Respect and apply either general policies or specific customer agreements or specific country policies, depending on the business requirement defined by the local sales administration platform
• Make appropriate feedback to the requestor (resellers, sales teams, customers) when needed
• Assist requestors on various topics (packaging explanation, product licensing understanding, installed base management, renewal management, process application, …)
• Manage customer licenses installed base to ensure overall consistency in terms of duration and right

Skills Required

• Fluent English
• Excellent analytical skills combined with the ability to make decisions in complex cases
• Strong verbal and written communication skills
• Ability to prioritize tasks and manage time efficiently
• Team player spirit
• At ease when working in multi-cultural environment
• First experience in Sales Administration would be an asset

3. Technical Interview

Contact person: KIRTI

About 3D PLM:

3DPLM Software Solutions Limited (3DPLM) is joint venture between Geometric Limited and Dassault Systems. Dassault Systems is a French company that specializes in Product Life cycle Management (PLM) solutions and we are the 2nd largest R&D lab for Dassault Systems. 3DPLM provides lot of learning opportunities in a friendly and supportive work environment. 3DPLM was established in the year 2002, to basically work on product development, industrialization, maintenance, documentation, and market support for cutting-edge and innovative products like CATIA, ENOVIA VPLM, ENOVIA SmarTeam, ENOVIA MatrixOne, DELMIA, SIMULIA, and SolidWorks.

We’ve been getting better every day, since 2002. We do that because of people like you. People with a “can do” attitude who have helped us build a unique and successful company.
Company URL: www.3dplmsoftware.com