Section Manager Walkin | Marks & Spencer | Pune (female)

Compnay: Marks and Spencer Reliance India Pvt. Ltd.

Experience: 1 – 5 yrs

Location: Pune

Walkin Interview 14th March – 18th March 11 AM

Responsible for the day to day running of the store, maintaining standards, ensuring legal compliance checks on pricing etc

Assist in cashier training and provide support to cashiers where required Ensure achievement of sales targets which have been set for the department/s and provide input when deciding the targets

Continually monitor the achievement of sales targets and take corrective measures where required Provide clarity progress towards targets by communicating to the team the department, store and overall regional performance

Ensure minimization of shrinkage levels in the department, training the teams on how to handle merchandise and protect stock

Understand customer needs and build a rapport with customers

Manage customer complaints and queries resolving them to the best of your ability

Ensure mystery shop targets are met by conducting periodic audits and taking corrective actions

Ensure visual merchandising guidelines are adhered to and standards and maintained in the department/s provide feedback to visual merchandiser

Execute all operational procedures effectively i.e. reporting daily sales

Audit the department/s for achieving standards in fitting rooms and housekeeping, till areas etc

Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team

Ensure adequate learning and development of the team through on the job training, VM training, product training etc.

Ensure clarity of roles by dividing responsibilities between team members

Develop team members by providing timely and constructive feedback to help team members identify their strengths and weaknesses.

Motivate teams to drive sales and adhere to processes

Desired Candidate Profile

• Should have team handling experience
• Min experience in Retail should be 2yrs
• Should have experience in General Merchandise
• Should have good commercial knowledge
• Good communication
• Should be service oriented.
• Should have good personality

Education-

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