Product and Application Support Engineer, Decanter
We are looking for a technical professional having Product application knowledge and has good analytical and problem solving skills.
The position will be responsible for maintaining and continuously updating Product knowledge /expertise for the assigned product, that can be efficiently extended to internal stake holders (Operation, Sales, Service) and Customers.
The Key responsibilities of this position:
• Inquiry review and preparation of quotations. Maintain and reduce response time.
• Provide technical support to customers when needed.
• Maintain and track customer record in ACE , make price analysis.
• Maintain product technical data and application data.
• Coordinate claims and wherever necessary act as claim investigator.
• Competition Analysis
• Contract review of product orders
• Act as a product trainer.
BE – Mechanical / Chemical degree or Equivalent Experience.
1-5 years of experience in Sales / Support within Decanters and Membrane field.
Experience related to Water and waste treatment plants , Sugar , Distillery , Starch, Food processing and various chemical plants will be preferred.
HR Partner, India.
Contact No: 020-67341100