Pune on 30th July 2016 (Saturday).
Reporting Time: 10:00 PM - 2:00 PM
INTERVIEW VENUE: Tech Mahindra Ltd. Training Block, Basement Area, Hinjewadi Phase-3, Pune
Contact Person: - Farhanaaz /Surabhi/Neha
JOB DESCRIPTION: Experience: 3-6 years
Job Location: Pune
Certification : Minimum CCNA; CCNP partial or full will be added benefit. Technologies required: Enterprise Network Knowledge will be added benefit but not mandatory. Technical Expertise Should have good knowledge of LAN/WAN/Routing protocols (EIGRP, OSPF, and BGP). Switching concepts like Vlan, STP, and HRSP etc. Also should have working experience on LAN/WAN on Cisco Platform. Has worked in NOC Network Operation Centre Can act as a source for the resolution of unique or complex problems which effect the management of own discipline. Self-initiative and Must have understanding of ITIL processes
Role & Responsibilities: Needs to provide technical assistance for network issues related to customers LANs/WAN. Provides Operational 24*7 support (NOC) for the customers maintaining uptimes as signed in the SLAs. Coordination with third parties, like ISP, vendors, to be able to monitor progress of reported problems.