Autocad/ Catia- 1-6yr

Job Listing:Technical Support Engineer- Autocad/ Catia- 1 to 6 years (253857)

Req ID 253857 – Posted 12/04/2018 – India – Capgemini Technology Services India Limited – Sogeti – IN Pune Hinjewadi – Technical Support – All
Job Listing Detail

Short Description
We are currently hiring for Autocad/ Catia – Technical Support role having 1 to 6 years of experience for Pune location.

B.E/B.Tech (Mechanical/Auto/Aerospace/Industrial Production)

Job Responsibilities

Location – Pune
•Specialist Tools experience Mandatory in Autocad
•General Support Based Experiences
•Mandatory requirement L1 and L2 Application support in 2 or more of mentioned tools in Engineering Support function
•Helpdesk Support
•Ticket logging incidence response and resolution for Engineering Applications
•Application Installation Implementation Administration Troubleshooting and how to tickets handling
•License server tools FLEXLM LUM etc ad license management knowledge and support experiences
•Diagnose and provide appropriate short and long term solutions to technical problems
•Good Experiences in Software packaging roll outs
•Minor enhancements and deployment support in the mentioned tools
•Preparing and updating user training documentations
•Conduct Key user training in one or more of mentioned tools

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