Experience: 1 – 5 yrs
Walkin Interview 14th March – 18th March 11 AM
Responsible for the day to day running of the store, maintaining standards, ensuring legal compliance checks on pricing etc
Assist in cashier training and provide support to cashiers where required Ensure achievement of sales targets which have been set for the department/s and provide input when deciding the targets
Continually monitor the achievement of sales targets and take corrective measures where required Provide clarity progress towards targets by communicating to the team the department, store and overall regional performance
Ensure minimization of shrinkage levels in the department, training the teams on how to handle merchandise and protect stock
Understand customer needs and build a rapport with customers
Manage customer complaints and queries resolving them to the best of your ability
Ensure mystery shop targets are met by conducting periodic audits and taking corrective actions
Ensure visual merchandising guidelines are adhered to and standards and maintained in the department/s provide feedback to visual merchandiser
Execute all operational procedures effectively i.e. reporting daily sales
Audit the department/s for achieving standards in fitting rooms and housekeeping, till areas etc
Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team
Ensure adequate learning and development of the team through on the job training, VM training, product training etc.
Ensure clarity of roles by dividing responsibilities between team members
Develop team members by providing timely and constructive feedback to help team members identify their strengths and weaknesses.
Motivate teams to drive sales and adhere to processes
Desired Candidate Profile
- Should have team handling experience
- Min experience in Retail should be 2yrs
- Should have experience in General Merchandise
- Should have good commercial knowledge
- Good communication
- Should be service oriented.
- Should have good personality
Marks and Spencer Reliance India Pvt. Ltd.
Well known and loved by millions of people across the world, Marks and Spencer offers high quality fashion, award-winning food and stylish homeware.
Founded more than a century ago and with 1,000+ stores across 50+ countries, today we are one of the UK’s leading retailers. We understand the importance of Inspiration, being Intouch, Integrity & Innovation and live by these values in everything that we do. Through constant innovation, we make our own products and tailor the shopping experience to delight our customers around the world.
Recruiter Name:Nikita Khatter
Contact Company:Marks and Spencer Reliance India Pvt Ltd
Address:DLF Infinity Tower “C” Ground FloorDLF Cyber City Phase – II, GurgaonGURGAON,Haryana,India 122002